Who do I contact for help?

THT: Enrollment, eligibility, paycheck deductions, documents

UMR: Medical claims, billing, explanations of benefits (EOBs), finding a medical provider

Behavioral Health Options (BHO): Finding a behavioral health provider, opening a case with the Employee Assistance Program

LucyRx: Pharmacy and prescriptions

Cigna: Dental claims, billing, explanations of benefits (EOBs), finding a dental provider

VSP: Vision claims, billing, explanations of benefits (EOBs), finding a vision provider, requesting out-of-network reimbursement

WEX Health: COBRA Continuation of coverage

PERS: Retirement benefits

CCSD/Employer HR: Employment and payroll

Lincoln Financial Group: Life insurance claims and questions