UMR is the medical insurance carrier that processes and manages your medical claims.
Contact information:
855-858-6860
Steps to Complete:
1. Review your Explanation of Benefits (accessible at UMR.com or the UMR mobile app) or medical bill (provided by your doctor)
2. Identify the issue (e.g., denied claim, balance owed, incorrect charge)
3. Contact UMR directly for clarification or assistance
4. Provide requested details (member ID, date of service, provider name)
Appeals or disputes: Must follow timeframes listed on your EOB. Missing deadlines may limit your ability to appeal a claim decision