Access TravelConnect Services
If you are enrolled in life and/accidental death and dismemberment insurance, you and your loved ones can count on TravelConnect® services 24 hours a day, 7 days a week. For a complete list of TravelConnect® services, go to MyOnCallPortal.com and enter Group ID LFGTravel123.
Call from US or Canada (toll free): (866) 525-1955
Call from anywhere in the world (collect) : (603) 328-1955
Email: [email protected]
Emergency Services
You’ll have dedicated support if you face an emergency when you’re 100 or more miles from home.
Arranging travel if you’re injured and need emergency evacuation to a medical facility
Managing travel for a companion and/or your dependent children, including transportation expenses and accommodations of a qualified escort
Planning and paying for a safe evacuation because of a natural disaster or a political or security threat
Arranging transportation of a deceased traveler
Securing emergency pet boarding and/or return and vehicle return
Ongoing Support When You’re Far From Home
From planning the trip until you’re home, these TravelConnect® services can help you on your way.
Medical record requests
Medication and vaccine delivery
Medical, dental, and pharmacy referrals
Corrective lenses and medical device replacement
Legal consultation
Recovering lost or stolen documents or luggage
ID recovery assistance
Language translation services
Destination information
Access Benefits